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C. H Robinson: Remote Work Flexibility – Customs Brokerage Agents

C. H Robinson

This is a Full-time position in Addison, IL posted October 11, 2021.

We’re C.H.

Robinson, one of the world’s largest logistics platforms and we’re looking for our next Customs Entry Writer.

Is that you?

You’ll be responsible for the accurate and timely submission of customs entries for clearance through U.S.

Customs and Border Protection and Partner Government Agencies (PGA).

You’ll serve as a knowledgeable customer advocate, committed to providing excellent levels of customer service through subject matter expertise and strong sense of accountability and urgency.

Our hybrid work model gives you the flexibility and choice so you can create a career that enhances your life.

To ensure you have what you need to be successful, we provide an in-person onboarding and training process.

After that, you are all set to work remotely 1-2 days/week.

Responsibilities:Serve as the primary CH Robinson customs representative for your customer account base, ensuring prompt response to customer inquiries and follow through on issues until resolution to customer satisfaction.Demonstrate mastery with respect to the customs brokerage products’ standard operating procedures (SOP) and best practices.Direct ownership of Customer Standard Operating Procedures and Harmonized Tariff Schedule (HTS) databases for customer account base to ensure full compliance of CBP and customer requirements.Begin to develop the skill to serve as a custom’s trusted advisor, transitioning from the day-to-day data entry fundamentals to true customs brokerage account management of your clients.Analyze and validate import documentation and data to ensure they are in accordance with all applicable laws and regulations prior to entry submission to U.S Customs and Partner Government Agencies (PGA).Adhere to a high level of operational excellence internally and externally, with respect to on-time performance, accuracy, and customer service.

Required Qualifications:High school degree or GED equivalentMinimum of 1 year of Customs Entry-Writing experience Preferred Qualifications:Values a diverse and inclusive work environmentProficient in Microsoft Office Suite of programsExcellent communication, prioritization, and multi-tasking skillsProven track record of strong customer service skills, interacting with customers and being client focusedExcellent follow up with customers and the networkCritical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needsHigh level of attention to detailAbility to work in a fast-paced and deadline-driven office environmentBachelor’s degree If this sounds like the job for you, let’s talk!

We can’t wait to hear from you.

It’s important to note that per the Customs Regulations, specifically 19 CFR 111.53(e), a Customs Broker is required to receive written approval from U.S.

Customs and Border Protection (CBP) if it knowingly employs any person who has been convicted of a felony.

For this reason and unless prohibited by state or local law, we will perform our initial background check and an annual check for any person employed in a Global Forwarding Customs Brokerage Department.

Equal Opportunity and Affirmative Action EmployerC.H.

Robinson is proud to be an Equal Opportunity and Affirmative Action employer.

We believe in equality for all and celebrate the diversity of our employees, customers and communities.

We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.

We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.Affirmative Action Employer/EOE/M/F/Disabled/Veteran BenefitsYour Health, Wealth and SelfYour total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals.

We provide the top-tier benefits that matter to you most, including:Two medical plans (including a High Deductible Health Plan)Prescription drug coverageEnhanced Fertility benefitsFlexible Spending AccountsHealth Savings Account (including employer contribution)Dental and VisionBasic and Supplemental Life InsuranceShort-Term and Long-Term DisabilityPaid and floating holidaysPaid time off (PTO)Paid parental leavePaid time off to volunteer in your communityCharitable Giving Match Program401(k) with 6% company matchingEmployee Stock Purchase PlanPlus a broad range of career development, networking, and team-building opportunitiesDig in to our full list of benefits on OUR CULTURE page.Why Do You Belong at C.H.

Robinson?Standing out among the world’s largest logistics platforms, C.H.

Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex.

For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy.

With 19 million shipments annually for 105,000 customers, our people and technology literally move the world.As a FORTUNE 200 company, FORTUNE has also named C.H.

Robinson one of the World’s Most Admired Companies 2021.

Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St.

Paul 2021.

And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.

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