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Inbound Call Coordinator – Remote

Anthem, Inc.

This is a Full-time position in Phoenix, AZ posted October 31, 2021.

Your Talent.

Our Vision.

At Aspire , a proud member of the Anthem, Inc .

family of companies, it’s a powerful combination.

It’s the foundation upon which we’re creating greater access to care for our members, greater value for our customers and greater health for our communities.

Join us and together we will drive the future of health care.

Aspire is a proven care delivery model for the highest-risk.

We are a team of committed clinicians and business leaders passionate about transforming American healthcare delivery.

We build and lead integrated, multi-disciplinary clinical teams to care for the most complex patients.

We strive for excellence and have achieved significant and measurable improvement in total cost of care, clinical outcomes, and experience.

As an Anthem subsidiary, we benefit from the scale and resources one of America’s largest managed healthcare organizations.

The Inbound Call Coordinator will work remotely and be responsible for successfully completing the required basic training and have the ability to perform basic job functions with help from co-workers, specialists and managers on non-basic issues.

Primary duties may include but are not limited to:

  • Provide support to our patients, clinicians, physicians, and health plans administratively, and by answering inbound calls
  • Works to ensure the efficient scheduling of initial or follow-up appointments and triaging calls appropriately to different departments within the organization
  • May obtain related documentation (e.g., patient information, insurance coverage)
  • This is the entry level for the Inbound Call Coordinators.

    Has little or no prior relevant training

  • Acquires basic skills to perform routine tasks
  • Work is prescribed and completed with little autonomy
  • Works with either close supervision or under clearly defined procedures

Qualifications

Requires an AAS/AS degree; or any combination of education and experience which would provide an equivalent background.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Anthem, Inc.

has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes.

To learn more about our company and apply, please visit us at careers.antheminc.com.

An Equal Opportunity Employer/Disability/Veteran.

Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

Please be advised that Anthem only accepts resumes from agencies that have a signed agreement with Anthem.

Accordingly, Anthem is not obligated to pay referral fees to any agency that is not a party to an agreement with Anthem.

Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Anthem.

EEO is the Law
EqualOpportunityEmployer/Disablity/Veteran

Please use the links below to review statements of protection from discrimination under Federal law for job applicants and employees.

Anthem, Inc.

is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs.

If you are an individual with a disability and require a reasonable accommodation to complete the application process, please email Human Resources at ability@icareerhelp.com for further assistance.

*WARNING: Please beware of phishing scams that solicit interviews or promote work-at-home opportunities, some of which may pose as legitimate companies.

Please be advised that Anthem will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company.

If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission here by selecting the ‘Rip-offs and Imposter Scams’ option.

Anthem requires a completed online application for consideration of employment for any position.

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