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Lead Security Engineer (Remote)

Citizens Bank

This is a Contract position in Alexis, NC posted September 10, 2021.


The Identity and Access Management (IAM) Lead Solution Engineer will be responsible for the delivery of Identity Governance and Administration (IGA) products and capabilities required to support the enterprise infrastructure and business line applications.

In this role, you will lead the development of the IGA strategy and corresponding roadmaps taking into account the corporate strategy, industry security trends and regulatory requirements. You will also collaborate and coordinate with other IT leaders, technologists and support staff to ensure the requirements are clearly defined and established timelines are met. Finally, you will work to improve and track the maturity of the IAM IGA products and capabilities showing increased adoption, speed to market, and resiliency.

Primary Responsibilities:

  • Serve as the IGA Solution Engineer for the IAM department.
  • Establish a strategy and multi-year plan incorporating all parts of IGA: access requests, provisioning, de-provisioning, and access reviews.
  • Create solutions that drive full automation, self-service, and resiliency.
  • Eliminate duplicative capabilities where possible, reduce complexities, and leverage enterprise standards and industry best practices.
  • Establish strong relationships and collaborate with technology partners and business lines to define agreed upon requirements and outcome.
  • Identify, manage and escalate, as appropriate, project risks, issues, and roadblocks to timely delivery.
  • Partner with internal IAM teams ensuring the strategy and roadmaps are well understood while monitoring the successful implementation.
  • Lead change, acting as change agent use skills and expertise to inspire a shared purpose of intent, drive awareness, communications, documentation, and training.
  • Develop and implement program communications framework and metrics to ensure well-informed stakeholders, customers, and IAM colleagues.
  • Contribute to the development and maintenance of information security strategy and architecture.


Experience and Skills

  • 10+ years IT Security experience, with strong focus in IAM IGA platforms (e.g. SailPoint, Oracle OIM, ForgeRock)
  • Detailed knowledge and experience in enabling new, migrating to, and/or managing an enterprise IGA platform based on best practices.
  • Detailed knowledge and experience with automating IGA processes by leveraging out of box capabilities, Robotic Process Automation (RPA), or custom build connectors / APIs.
  • Experience with Agile methodologies and corresponding Agile based tools
  • Proven ability to influence and gain trust at senior management levels in multi-cultural environments
  • Ability to manage complex activities simultaneously to short timescales
  • Ability to demonstrate continuous improvement
  • Knowledgeable on the regulatory requirements that impact the business lines that TSA supports (i.e. GLBA, SOX, PCI)
  • Clear understanding of CoBIT and ITIL Frameworks

Education and Certifications:

  • BA/BS in Information Systems, Computer Science or related field
  • CISSP, CISM, CISA or other relevant security certifications and knowledge of ISO and NIST security standards preferred

Hours & Work Schedule

Hours per Week: 40

Work Schedule: Monday through Friday

Why Work for Us

At Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer/Disabled/Veteran

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

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