This job board retrieves part of its jobs from: West Virginia Jobs | Remote Jobs | West Virginia Jobs

Find online jobs today!

To post a job, login or create an account |  Post a Job

  Find remote jobs now  

Bringing the best, highest paying job offers near you

previous arrow
next arrow

National Service Coordinator – Remote

Enterprise Holdings

This is a Contract position in Fairbanks, AK posted November 16, 2021.

Overview: Enterprise Fleet Management, an affiliate of Enterprise Rent-A-Car, has an exciting opportunity for a National Service Coordinator.This position provides a broad range of support and assistance to both internal and external Fleet Management customers.

The coordinator is responsible for fielding inbound calls and assisting customers with rentals, coordinating roadside assistance as well as answering general company inquiries.

In addition, this person will also conduct follow-ups with repair facilities, tow companies and our Fleet drivers.

We are looking for individuals with experience in a fast paced challenging role, who wants to provide exceptional service to every customer.

The ideal candidate will be able to think outside of the box to resolve unique challenges, adapt to change and manage competing priorities.

This is a full time remote position for candidates living in Tampa, Florida and offers a competitive compensation package that includes:Minimum starting pay is $15.50/hour but can increase depending on experience and shift401k, Profit Sharing and Full BenefitsOur department operates between the hours of Monday-Friday 6am-7pm (CST) and Saturday 7am-4pm (CST).

Schedules offered are based on current business needs.Company OverviewEnterprise Fleet Management is a full-service fleet management company for businesses with mid-size fleets.

With over 50 fully staffed offices nationwide, Enterprise Fleet Management supplies cars, light and medium duty trucks and service vehicles to businesses in the United States and Canada.As you are considering a position with Enterprise Holdings, we invite you to learn more about our business.

Today and every day the safety and wellbeing of employees, customers and the communities we serve is our top priority.

For the latest on our COVID-19 response,please click here.

Responsibilities: Consult customer decision makers regarding the vehicle repair service process.Communicate to sales and management personnel regarding vehicle repair status and department policies.Act as the primary contact for vehicle repair follow-ups and status updates.Coordinate roadside assistance and replacement rentals.Assist drivers with general vehicle service questions or concerns.Equal Opportunity Employer/Disability/Veterans LI-REMOTE Qualifications: Minimum Qualifications include:Must have permanent residence in Tampa, FloridaMinimum one year of customer service experienceMinimum one year of administrative support experienceIntermediate level or better of proficiency with Microsoft Word, Excel, and OutlookMust be willing to accept minimum starting pay range of $15.50
– $16.80/hourMust have the ability to meet PC, Internet, and telephone equipment requirementsMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the futureQualified Candidates must possess the competencies:ExecutingTakes action to meet goals and objectivesFollows a business planAccomplishes tasks according to the direction and instructions providedCustomer ServiceProvides excellent service to both internal and external customersMeets others needs in a timely manner and with a positive attitudePlaces others needs above ones own needsDetail-OrientedDemonstrates a strong attention to detailProvides facts and details when conveying informationThoroughly reviews information for accuracy and consistencyAnalyzingGathers and examines information from multiple sourcesStudies facts and detailsConsiders past experiences and historyCommunicationEffectively communicates both verbally and in writingClearly communicates messages, thoughts, and ideas to othersDemonstrates strong presentation skillsFlexibilityReadily adapts to changeMoves easily from one task or responsibility to anotherIs able to perform tasks or complete processes in ambiguous situationsWork from Home (WFH) Requirements:Must have a permanent residence in Tampa, Florida.Have permanent residence with defined working space (home office, spare bedroom, etc.) that is clean, ventilated and quietWorking space with working smoke detector, fire extinguisher, and first aid kitWork from Home (WFH) Technical Requirements:Computer running a mainstream supported version of Windows or MacOS (currently Windows 7 or MacOS 12)Minimum of 4GB RAM(the cloud based system will use a minimum of 1G RAM)High-speed Internet connection with a minimum validated upload and download speed of 3Mb or greater (please validate using a speed test tool such as web camera for virtual collaboration.Workstations should connect directly to the ISP router using an Ethernet cable (wireless connections are allowed but be aware of signal strength, interference, and other factors)Apple or Android smartphone is needed to download the Authenticator app (must be running a current mainstream supported operating system and Internet browser version)Internet browsers: Internet Explorer, Edge, Chrome, Firefox, or SafariAnti-virus software must be installed and kept running at all times (included w/ Windows 10)Operating system patches must be installed and kept up to dateEnterprise reserves the right to verify your PC meets or exceeds the following requirements.

Please add your adsense or publicity code here (inc/structure/adsfooter.php)